Asistenta si Consultanta GRATUITA IT - Software Hardware: skype

Here are some tips for troubleshooting authentication and connection issues:

Yahoo!

Authentication error

Yahoo has updated the protocol version recently. Some terms of Yahoo license agreement were changed therefore it is necessary to accept the new version of the license agreement on Yahoo side.

You would need to install the latest Yahoo Desktop messenger at your computer which is available at Yahoo website:

http://messenger.yahoo.com/download/

After the installation you will be prompted to view the licence agreement and accept or decline it. Please accept it and log in with your Yahoo! account.

Alternatively you may accept the agreement at: http://mail.yahoo.com (you would need to sign in with your Yahoo account to see the text of the license agreement).

Then please delete your Yahoo account from IM+ and add it once again. After that you will be able to connect with your Yahoo account from IM+.

You can connect to Yahoo! with the same login and password you use in your desktop Yahoo! messenger. Your login should not contain "@yahoo.com".

If your mail server differs from @yahoo.com, your login should contain server information (e.g. user@y7mail.com)

If your Yahoo! account is on Japanese server, please turn on appropriate option. If not, please make sure that this option is turned off.

If you have forgotten your password, you may restore it here:

https://edit.yahoo.com/forgotroot

Rate limit exceeded

Please open http://mail.yahoo.com and sign in with your Yahoo! account.

Please un-check "Keep me signed in" option before you sign in.

Then please try to sign in with your Yahoo! account in IM+.

Suspended account

Please try to login with your account at: http://mail.yahoo.com and follow the instructions. Then you will be able to login with your account from IM+ within 24 hours.

Connection failed

This error is caused by temporary connection issues on our or Yahoo! side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Neighbors

Authentication error

You may connect to Neighbors service with your IM+ Web account. Learn more about IM+ account at https://plus.im/aboutimplus/

To troubleshoot the authorization issues please open https://plus.im within the web browser on a desktop computer and try to sign in with your login and password.

Connection error

This error may be caused by our servers restart. Just try to connect again in 5-10 minutes.

AOL

Authentication error

You may connect to AIM/iChat (AOL) with the same login and password you use in your desktop AIM/iChat messenger. Your AOL login should not contain "@aol.com". If you are an iChat user, your login should contain "@mac.com".

If you have forgotten your password, you may restore it here:

https://account.login.aol.com/_cqr/opr/opr.psp?&loginId=

Connection error

This error is caused by temporary connection issues on our or AOL side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

ICQ

Authentication error

You can connect to ICQ with the same login and password you use in your desktop ICQ messenger. Your login is you ICQ number (without dashes and spaces) or your registered email address.

Rate limit exceeded

This error message appears when you reconnect too often. Just stop trying to connect for half an hour, then try again.

Connection error

This error is caused by temporary connection issues on our or ICQ side. Sometimes it may happen within an hour after our gate servers restart. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Live/MSN

Authentication error

You can connect to MSN/Live Messenger with the same login and password you use at http://account.live.com. Your login should look like email address, e.g.: 'mail@domain.com'.

If you have forgotten your password, you may restore it here:

https://account.live.com/ResetPassword.aspx

Your MSN account requires direct authentication on MSN servers due to suspicious activity detected

This is a known issue. Please check the following link:

https://answers.microsoft.com/en-us/windowslive/forum/hotmail-signin/you-havent-signed-in-from-this-location-recently/ced0320c-7ee7-492f-8789-02bd9a553409

Connection error

This error is caused by temporary connection issues on our or Live / MSN side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Jabber

Authentication error

You can connect to Jabber with the same login and password you use in your desktop Jabber messenger. You need to insert the full login information including the server address information for Jabber service. For instance: "shape.shared2@jabber.org"

Port: Standard Jabber ports are 5222 and 5223. If you want to connect to your corporate Jabber server, you need to insert correct domain and port information. Corporate Jabber servers usually use non-standard ports.

If you are not sure, please contact your Jabber server administrator.

If you have forgotten your password, please contact your Jabber server administrator.

Connection error

Please check your credentials, especially your server address and port information. If you are not sure, please contact your Jabber server administrator. Please note that if your Jabber server is only accessible within your local network, IM+ will not be able to connect to it, as IM+ connects via our gate servers.

Google Talk

Authentication error

You can connect to Google Talk with the same login and password you use in your desktop Google Talk messenger. Your login should contain server address information: @gmail.com. You may also try @googlemail.com

If you are sure that your login and password are correct, please try filling in captcha at:

https://www.google.com/accounts/DisplayUnlockCaptcha

Then please try to connect with your Google Talk account from IM+ again.

If you have forgotten your password, you may recover it here:

https://www.google.com/accounts/recovery

Connection failed

This error is caused by temporary connection issues on our or Google side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

MySpace

Authentication error

You can connect to MySpace with the same login and password you use on http://www.myspace.com. Your login should contain server address information (e.g. @gmail.com).

If you have forgotten your password, you may restore it here:

https://www.myspace.com/auth/resetpassword/

Connection error

This error is caused by temporary connection issues on our or MySpace side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Facebook

Authentication error

You can connect to Facebook with the same login (e.g name@name.com) and password you use on Facebook website.

If you are sure that your login and password are correct, please login at http://www.facebook.com, then login in IM+ once again.

If you have forgotten your password, you may recover it here:

https://www.facebook.com/recover.php

Connection error

This error is caused by temporary connection issues on our or Facebook side. If this situation continues for more that an hour, please submit us a support request.

Workaround 1: please login at http://www.facebook.com, then login in IM+ once again.

Workaround 2: use alternative way to connect (via XMPP). See more details here:

http://www.shapeservices.com/en/support/forum/viewtopic.php?f=4&t=1018

Twitter

Authentication error

You may connect to Twitter in IM+ using the same username and password you use at http://www.twitter.com.

If you have forgotten your password, please use this recovery link:

http://twitter.com/account/resend_password

Connection error

This error is caused by temporary connection issues on our or Twitter side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Skype

Authentication error

You can connect to Skype with the same login and password you use in your desktop Skype messenger. If you have forgotten your password, you may restore it here:

https://login.skype.com/account/password-reset-request

If you get authentication error in IM+ from time to time without changing your credentials, please submit us a support request from IM+, and we will investigate this situation individually.

Connection error

This error is caused by temporary connection issues on our or Skype side.

You may check Skype heartbeat here: http://heartbeat.skype.com/

If it is OK, the issue is apparently on our side. It may be caused by our servers overload. We are aware of this situation and constantly working on improving our severs stability.

If this happens too often, please submit us a support request from IM+.

Vkontakte

Authentication error

Please use your Vkontakte ID to connect. You may find your ID on your personal page at vkontakte.ru.

Login using your registered email address won't work, you would need to use your ID. Your password should be the same as you use when logging in at Vkontakte website. If you have forgotten your password, you may restore it here:

http://vkontakte.ru/login?act=forgot

Connection error

This error is caused by temporary connection issues on our or Vkontakte side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Yandex Chat

Authentication error

You can connect to Yandex chat with the same login and password you use for Yandex email.

If you have forgotten your password, you may restore it here:

http://passport.yandex.ru/passport?mode=restore

Connection error

This error is caused by temporary connection issues on our or Yandex side. Just try to connect later. If this situation continues for more that an hour, please submit us a support request.

Odnoklassniki.ru

Authentication error

Please use your ID at Odnoklassniki.ru as a login. You may find your ID on your personal page at http://www.odnoklassniki.ru

If you have forgotten your password, you may restore it here:

http://www.odnoklassniki.ru/dk?st.cmd=anonymPasswordRecovery&tkn=9727&st._aid=LeftColumn_Login_ForgotPassword

Connection error

This error is caused by temporary connection issues on our or Odnoklassniki.ru side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Mail.ru

Authentication error

You can connect to Mail.ru chat with the same login and password you use for Mail.ru email.

Your Mail.ru login should contain domain part. For example: user@mail.ru, user@list.ru, user@bk.ru, user@inbox.ru

If you have forgotten your password, you may restore it here:

http://e.mail.ru/cgi-bin/passremind

Connection error

This error is caused by temporary connection issues on our or Mail.ru side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Renren

Authentication error

Please use your ID at Renren.com as a login. You may find your ID on your personal page at http://www.renren.com. Your password should be the same as you use when logging in at Renren website.

If you have forgotten your password, you may restore it here:

http://safe.renren.com/password/find/

Connection error

This error is caused by temporary connection issues on our or Renren side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Mamba

Authentication error

You can connect to Mamba with the same login and password you use at http://www.mamba.ru

If you have forgotten your password, you may restore it here:

http://www.mamba.ru/tips/?tip=passwordrequest

Connection error

This error is caused by temporary connection issues on our or Mamba side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

SINA Weibo

Authentication error

You can connect to SINA Weibo with the same login and password you use at http://www.weibo.com

If you have forgotten your password, you may restore it here:

http://account.weibo.com/forgot/password?from=index

Connection error

This error is caused by temporary connection issues on our or SINA Weibo side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

mig33

Authentication error

You can connect to mig33 with the same login and password you use at mig33.com If you have forgotten your password, you may restore it here:

http://www.mig33.com/sites/corporate/forgot_password/details

Connection error

This error is caused by temporary connection issues on our or mig33 side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Fetion

Authentication error

You can connect to Fetion with the same ID and password you use at webim.feixin.10086.cn

If you have forgotten your password, you may restore it here:

http://my.feixin.10086.cn/password/find

Connection error

This error is caused by temporary connection issues on our or Fetion side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

MeinVZ

Authentication error

Usually you can connect to MeinVZ with the same MeinVZ with the same login and password you use at http://www.meinvz.net

If your password contains one of these symbols:

!@#$%^&*()_+ you would need to change the password in order to use your account with IM+.

If you have forgotten your password, you may restore it here:

http://www.meinvz.net/Login/ResetPassword

Connection error

This error is caused by temporary connection issues on our or MeinVZ side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Gadu-Gadu

Authentication error

You can connect to Gadu-Gadu with the same ID number and password you use in your desktop Gadu-Gadu messenger or at http://web.gadu-gadu.pl/

If you have forgotten your password, please select "I forgot my password" option in your desktop Gadu-Gadu messenger or at http://web.gadu-gadu.pl/

Connection error

This error is caused by temporary connection issues on our or Gadu-Gadu side. Just try to connect later. If this situation continues for more than an hour, please submit us a support request.

Jiteco Corporation, a privately held, software company based in New York, USA, creates products for users around the world. Our products are used by individual users, businesses, Fortune 500 companies, organizations, educational institutions, and government agencies.

Riviera for Skype is a Skype call recorder for Windows. It automatically records Skype calls and conversations to MP3 files. You may play call recordings with built-in player or any other external MP3 player.

You launch Skype call recorder by clicking on Riviera for Skype icon:

It appears minimized in a system tray and starts to monitor incoming and outcoming Skype calls immediately:

On first start Riviera will try to connect to Skype and you will receive an authorization request. Please click on “Allow access” button to allow Riviera for Skype to use Skype:

This is a main screen of Riviera Skype call recorder. It has a table with a list of already recorded Skype calls and build-it player for playing recordings. Each recording is stored in separate MP3 file.

When you make a call or receive call the Skype call recorder shows the dialog asking if you want to record this call. If you don’t want to see this screen next time just tick “Do not ask again and start recording call immediately” check box and next time a call will be recorded automatically.

You may stop/start recoding any time on the call: